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  • RE: Work Lost

    Hello,

    Sorry for the trouble. If you could email me the usernames and project names of the students with missing work, I would be happy to look into it! My email is brian.broll@gmail.com.

    We also make frequent backups so even if there was a bug in the system (although I don't know of any current saving issues), we would be happy to retrieve the latest backup of the student's project.

    Brian

    posted in Bugs
  • RE: Unable to login to Netsblox

    Hello,

    Sorry for the trouble! I have never seen this behavior. Can you open the browser console and see if there are any errors there? Are you on a school network with any firewall restrictions?

    Also, we recommend using Google Chrome (although I don't think that is likely to be the culprit here). Would you mind trying it with Google Chrome just to be sure?

    Brian

    PS - Directions on opening the browser console can be found here.

    posted in Bugs